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Terms&Conditions

These Terms govern your relationship with the operator of the online casino Stake, accessible through stake-ca.casino. By using our services, you agree to comply with and be bound by these Terms. These Terms are effective as of June 1, 2024.

Definitions

For clarity and interpretation of these Terms, the following definitions apply:

  • Operator - the entity that owns and operates Stake, providing online gaming services via stake-ca.casino.
  • User - any individual who accesses or uses the Stake platform or services.
  • Player - a User who has registered an account and participates in gaming activities on Stake.
  • Account - a personal user profile created on stake-ca.casino, which allows access to gaming services.
  • Bet/Stake - the amount of money or cryptocurrency risked by a Player on a game outcome or event.
  • Bonus - promotional incentives provided by Stake, subject to specific terms and wagering requirements.
  • Wagering Requirement (Wager) - the number of times a Bonus amount or deposit must be played through before withdrawal.
  • Verification (KYC) - Know Your Customer process involving identity validation documents submitted to the Operator.
  • Live Casino - interactive games on stake-ca.casino conducted in real-time with live dealers.
  • Responsible Gaming - practices aimed at promoting safe and controlled gaming behavior.

Account Registration

To create an Account and use Stake’s services, you must meet the following requirements:

  • Age Requirement: You must be at least 18 years old or of legal age in your jurisdiction, whichever is higher.
  • Registration Procedure: You must provide accurate and truthful personal information during registration. This includes, but is not limited to, your full name, date of birth, address, and valid email address.
  • Email Verification: Upon registration, you are required to verify your email address by responding to a confirmation email sent by Stake.
  • KYC Verification: Before processing withdrawals or at any time deemed necessary, you must submit documents that prove your identity and address as part of the verification process. Acceptable documents and verification procedures will be communicated by Stake.
  • User Obligations:
    • Ensure all information provided is accurate, current, and complete.
    • Maintain the confidentiality and security of your Account credentials, including your password.
    • Notify Stake immediately if you suspect unauthorized use of your Account.

Betting & Gameplay Rules

The following rules apply to all bets placed and gameplay conducted on stake-ca.casino:

  • Bet Limits: Minimum and maximum bet amounts vary by game and are clearly specified within each game interface.
  • Types of Bets: Players may place single, multiple, or system bets where available, subject to game-specific rules.
  • Modification and Cancellation: Once a bet is placed and confirmed, it cannot be cancelled or modified unless otherwise specified in exceptional circumstances determined exclusively by Stake.
  • Live Casino and Chat Conduct:
    • Players must behave respectfully towards dealers, staff, and other Players.
    • Use of abusive, offensive, discriminatory, or threatening language in live chats, games, or support communications is strictly prohibited and may result in immediate suspension or termination of the Account.
    • Any attempts at cheating, collusion, or fraudulent behavior will lead to Account closure and forfeiture of winnings.

Bonus Terms

Bonuses and promotions offered by Stake are subject to the following terms:

  • Activation: Bonuses must be activated according to the instructions provided in the relevant promotion. Failure to meet activation criteria may result in forfeiture.
  • Wagering Requirements: Bonuses and any associated winnings must be wagered a certain number of times (the “Wager”) before withdrawal. The exact Wager is specified in the bonus terms.
  • Expiry: Bonuses have a limited validity period. Any unused bonuses or wagering requirements expired after this period will be void.
  • Restricted Games and Actions: Certain games may be excluded or contribute differently towards wagering requirements, as specified in the promotion details. Use of bonus funds on prohibited games or attempts to exploit bonuses will result in cancellation.
  • Combination Policy: Bonuses cannot be combined unless expressly permitted. Only one active bonus may be claimed or used simultaneously per Account.

Payments & Withdrawals

Stake supports a variety of deposit and withdrawal methods for Players domiciled in Canada, including credit/debit cards, e-wallets, and cryptocurrencies. The following conditions apply:

  • Deposit Methods: Acceptable methods include Visa, Mastercard, supported e-wallets, and cryptocurrencies as listed on the site.
  • Withdrawal Methods: Withdrawals are processed via the payment method used for deposits where possible or through alternative methods approved by Stake.
  • Limits and Fees: Minimum and maximum deposit and withdrawal limits apply and are disclosed on stake-ca.casino. Stake does not charge fees for deposits or withdrawals; however, intermediary or third-party fees may apply.
  • Processing Time: Withdrawal requests are reviewed and processed within a reasonable time frame, typically up to 72 hours, subject to successful KYC verification and compliance checks.
  • Refunds and Voided Transactions: Stake reserves the right to void bets or bonuses and refund stakes in cases of technical errors, irregularities, or suspected fraud.

Limitation of Liability

Stake endeavors to operate a fair, reliable, and secure online gaming platform but limits its liability as follows:

  • The Operator guarantees honesty and accuracy of game results within the capabilities of the technology and the regulatory framework.
  • Stake is not liable for:
    • Technical malfunctions, server failures, or internet connectivity interruptions causing loss or delay.
    • Loss of data, Funds, or opportunities due to unauthorized access by third parties owing to User negligence.
    • Any indirect, consequential, special, or punitive damages arising from use or inability to use the platform.
  • Stake’s maximum financial liability related to any dispute or loss shall not exceed the total amount of the User’s stake in the affected wager or game.

Intellectual Property Rights

All content, software, graphics, trademarks, logos, and designs displayed on stake-ca.casino are the intellectual property of Stake or its licensors. Users agree to the following:

  • You shall not copy, reproduce, distribute, publish, modify, or create derivative works from any part of the website or software without prior written consent from Stake.
  • Use of any content for commercial purposes or public dissemination is strictly prohibited unless authorized by Stake.

Privacy & Data Protection

Your personal information is processed in accordance with Stake’s Privacy Policy, available on stake-ca.casino. By using our services, you consent to the collection, use, and storage of your data as described therein in compliance with applicable laws, including Canadian data protection and privacy requirements.

Changes to Terms

Stake reserves the right to modify these Terms at any time. Users will be notified of significant changes via email or prominent banners on stake-ca.casino. Continued use of the site after such notification constitutes acceptance of the updated Terms. If you disagree with the changes, you should cease using the platform immediately.

Termination & Suspension

Stake may suspend or terminate your Account under the following circumstances:

  • Violation of these Terms or any applicable laws.
  • Suspected fraudulent, abusive, or illegal activity.
  • Failure to complete required verification documents within a reasonable time.
  • At your request.

Upon termination, Stake will notify you via your registered email. Remaining balances will be refunded subject to verification and compliance with bonus and wagering requirements. Certain funds may be withheld or confiscated if linked to breaches of the Terms.

Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Canada. Any dispute arising in connection with these Terms or your use of stake-ca.casino shall be subject to the exclusive jurisdiction of Canadian courts. Where applicable, disputes may be resolved through arbitration as specified by Canadian law or mutual agreement.

Contact Information

For support, legal inquiries, or further information, please contact Stake at the following addresses:

  • Website: https://stake-ca.casino
  • Email: Not specified publicly. Please use the contact form available on stake-ca.casino.
  • Phone: Not specified publicly.
  • Mailing & Legal Address: Not specified publicly.